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Covid-19 Policy

We are continually monitoring the coronavirus pandemic. We are following guidelines to make sure we are operating in the safest way for our patients, staff and the wider community. As such we have adapted the ways in which we are working to allow us to continue to offer our services.

When not to come in

If you have had any symptoms of coronavirus in the last 14 days. The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of the above symptoms, or have been in close contact with anyone with symptoms do not come in to clinic and make sure you’re self isolating according to government guidance.

How have we changed the way we work?

Here are some of the things we have done to ensure the safest practise for all:

  • With your permission, we will check your temperature using an infrared forehead thermometer and welcome you in if the reading is 37.7 degrees or less.
  • Once inside you can use our sanitiser or wash your hands.
  • We will be wearing personal protective equipment (PPE) including gloves, a mask, apron and glasses when necessary.
  • If you pass our screening process you will have made it inside! 
  • We have new chairs which are wipeable, replacing our fabric chairs. 
  • The room will already have been cleaned prior to your arrival.
  • Even wearing PPE we will still maintain a 2m distance where possible during the consultation. 
  • You won’t need to change into a gown (unless this is clinically required for an examination).
  • We will select appropriate treatments that do not involve close contact e.g. where there is an option to treat you lying face down rather than face up we will choose that. 
  • The room will be kept well ventilated with open windows – a good job we are getting closer to summer.

There are plenty of other safety requirements we have considered, and many more that we do on a routine basis anyway, however if you have any queries please get in touch and ask us we will be happy to talk you through anything.

What we need from you

If we have safe operating procedures as a clinic, and all of our patients are safe and sensible in their choices, then we minimise as much risk as we can, going both ways. It will make our job much easier and more comfortable if you can please adhere to the following:

  • Please don’t arrive too early! We need to dedicate extra time to your appointment slot to allow for extra cleaning after the previous appointment, and for re-applying our PPE.
  • If possible don’t bring unnecessary people with you into the clinic.
  • Please wear a face mask.
  • Thoroughly wash your hands (or hand sanitise) when you arrive.
  • Avoid touching things unnecessarily when you are in the clinic

Many thanks, we look forward to seeing you in clinic!